Coconut Cove Suites

The only ring good about this place was...it was clean! It started off bad at check-in, we paid $1800 for the week & at check-in was told we had to pay an additional $160 for use of the pool, wifi & business center (which was just a desk right there in the main lobby)...which we didn't use any of the 3! We had to go purchase dishes because the stuff they had needed to be trashed & there wasn't things needed for daily use! For the price we paid we could've been at a much better place! They got me once...We'll never stay here again!

The hotel room itself was nice. I tried using the online stuff to book 2 rooms for the 4 of us...never again will I use hotels.com. They did not give us options of first floor requests nor did they tell us before confirming the reservation that you could not allow 17 year old boys to stay in their own room while my husband and I had our own. We did not have any issues receiving a refund for the second room. The pool was great. I'm not too fond of allowing dogs in the rooms because we heard a lot of dogs barking at all hours, especially from the room next door when the humans would leave to do whatever and leave the dog barking disturbing our peace and quiet along with discourteous humans playing extremely loud and vulgar music at the pool to where we could not sit on our balcony to enjoy the outside without being forced to listen to some highly disrespectful and offensive "music" and when my husband called the front desk to complain, they did nothing about it. The towels though...omg...they are SUPER ABSORBENT!!! The kitchenette was very nice to have. We could hear others talking from their rooms so it doesn't seem to have much for soundproofing. I had to install a white noise app on my phone to get sleep. The first night I did not sleep well because of all the excessive noise from people talking, dogs barking and cars screaming down the roads. This hotel is not an ADA compliant hotel. We are disabled and having to use stairs was torture.

It was ok, but not all that I expected. I planned a 3 day trip with my husband. I picked this hotel, but when we arrived I was feeling a bit let down. We booked it because the photos showed a very lively pool area, a lobby dog and availability for dogs, and a private beach area. The pool area was pretty dead though. We didn’t see 1 person use the pool. We were going to but it didn’t work out, but the last day we were leaving I noticed a bunch of debree at the bottom of the pool and branches which turned me off. Also, there was no lobby dog… lol. That’s not too big of a deal but we were looking forward to seeing dogs. Also, we never used the private beach area but we also never asked about it. I didn’t realize every room is a SUITE STYLE so if you don’t need a kitchen area with a dishwasher and oven, I wouldn’t waste your money on these rooms. It’s kind of like apartment style when you walk in with a little living room area. When you walk in there’s a welcome mat so the theme is like you’re in a 1 bedroom apartment. Overall, the place was NOT dirty but it also wasn’t anything SPECTACULAR. If you want something more upscale, I wouldn’t book here. It was also pretty dead around here which isn’t bad but it was just kind of sorry. There are washers and dryers which is nice. But would I come back again? No.. not for a vacation unless I had a family that required kitchen use. It’s not dreamy or lively or pleasing to the eye. It’s just alright. A place to stay. But nothing to rave about. Also nothing completely disastrous to say don’t come at all. It’s just alright.