Motel 6 Cutler Bay

I went to use the bathroom with my young daughter, and the moment we walked in, we were immediately yelled at and told the pools were closed. I explained that we didn’t need the pool—we just needed a restroom for my daughter, who urgently needed to use the bathroom. Unfortunately, we were still met with rudeness, which my 10-year-old daughter also noticed. I continued looking for a kind employee to simply point us in the right direction, as the initial interaction felt unwelcoming and unnecessary. Thankfully, I found another employee who kindly informed me that the restroom was located just behind customer service. She even spoke with the original employee but seemed uncomfortable and quickly stepped away from the situation. I truly appreciate her effort to help despite the awkward circumstances. That said, the first employee was extremely unprofessional and rude. It was very disappointing, especially in a setting where basic courtesy should be expected. I sincerely hope this is addressed, as no guest—especially a child—should be treated that way.

This place was horrible. I mean, extremely horrible. If you like fleas, crackheads and prostitutes, then this is the place for you. But if you're just trying to get a good night's sleep, do not go to this hell hole

So not worth $200 for the one night we stayed, and it was that high of a price because it was the weekend. The two desk clerks were very nice when we checked in. We've stayed at other Motel 6's and they were OK so we thought this would be the same. While the bed was clean and comfortable, everything else was bad. They told us when we checked in that the room was "under inspection" so we could not extend our stay. As if we wanted to! No way. What does "under inspection" even mean? We didn't know. The chair in the room had some kind of brown dirt on it, we didn't even put our suitcases on it. In fact we put the chair in front of the door as a barrier because the place was like a demilitarized zone and we wanted to be warned in case someone tried to come in during the night (they had two deadbolt locks on the door, what does that tell you?). The toilet didn't work well. There was no hairdryer, no Kleenex, no breakfast next day, world's slowest elevator and filthiest stairwell with literal garbage on the steps. Our room was next to the stairwell and the door closes with a very loud bang and since the elevator was so slow, everyone takes the stairs...all night long. Bring earplugs. I asked my boyfriend did we ever stay at a worse hotel than this, and he said there were two others out west that were just as bad and we paid about $80 a night in those. So this place should be charging $80 a night. We give it one star because the desk clerks were nice, even though they wouldn't let me switch credit cards to pay our bill because they said it would take 7 days to clear. I didn't want any hassles later on, so I let it go. Otherwise this place would get Zero stars.