Beso Del Sol Resort

I posted this on Dunedin discussions to let locals like myself be aware and even worse, someone that wants to visit our beautiful town. Before I am making it my mission to ruin their business is because today on my lunch break I called to speak to the manager about my issue and told her I will post about it. Then she started screaming at me and hung up. Needless to say I won’t get any refund for our WATER VIEW studio balcony. My issues: 1. German roaches 2. Not water view 3. Balcony was taped off and the floor was wet from paint (was told that night to just out there, it’s fine) 4. No hot water for showers, no matter what time we had one 5. Broken tv 6. Non working clock 7. Outside pipes that connect to the outside AC was laying in our yard view, our balcony got flooded per say 8. Bed not attached to frame 9. Most of all the management Russian last, management threatened me!!!! You’d be better off at a Motel 8

I sorry to say it was not a good experience going to this so-called resort. First check-in was a nightmare. We got there around three. We were told that the room wasn’t ready check-in at four, but if the room is Ready , we could check in, but it wasn’t ready according to them so we sat out in the parking lot and looked at where the room was for about a half an hour and didn’t see anybody go up to it and then around 4 o’clock. They called us and told us the room is ready funny he was ready at three and they wouldn’t let us in so that’s a 1 star. Then the room was laid out kind of weird.. bathroom was not in what I call a convenient spot.. and the A/c in bedroom is about 3 feet from the bed and blows on where we’re sleeping on that side all night long freezing them out did not like that one bit. Also, I’d be really pushed to call this resort. It has a deck a bar, a pool, possibly a hot tub and I didn’t see it anywhere so and we were charged $16 in addition to the room rate which was $181 for resort fee so it was like a $200 a night room on the It’s not even on the gulf. And then there’s the issue of towels if you don’t stay there a week they’re gonna charge you 10 bucks for any towel you asked for above and beyond to the two they give you.. so I don’t know I give this place a one star maybe two out of five stars.. there’s gotta be better in the area than this. I went there because it was a family thing and they made all their arrangements. Otherwise I looked into a little bit closer, not stayed here every disappointed in my stay. Do not recommend them at all.

The rooms and entire building need a ton of maintenance. There is mildew in the bathroom and closets. Only one of the AC units worked in the room. There is an overwhelming musty smell every time you walk into your unit. The ice machine was broken in one of the buildings, so you had to go down 3 flights then up 4 flights to get ice. The washer and dryer, which they only have 2 for both building. They don't work great. One was out of order the entire time and the dryer took 2 hours to dry a very small load. They do not clean the pool very often so very dirty. Also the pool is very small for the size of the resort. This place needs a lot of time and money put into it before I will stay here again.