All the staff I encountered were very pleasant. The towels were exceptionally soft. The room was spacious (accessible room w/king bed). Could use another chair beside the desk chair for comfort. There was no internet while I was there, not sure how aggressive the attempt to fix. Since this was an accessible room, it was fitted appropriately (even the door peep hole) with the exception of the bed. A common complaint I have with Wyndham hotels is the height of the beds, most necessitate climbing up. I thought the room was clean until I saw hair shavings on the soap dispenser. The breakfast was very good.