WESTMONT INN LAKELAND

Used this location to rent a Uhaul. The back of the truck had HUNDREDS of roaches in it. It was absolutely disgusting. The manager called us, tried to bully us & had a attitude. He said it wasn't his job to make sure it was clean. Only refunded partial payment for the Uhaul when we had the truck returned. HORRIBLE establishment.

I called Westmont Hospitality Group-WHG about this issue only to find out this is not a real Westmont (they just slapped the name on there) -I was only there for 45 minutes. This was a day before a hurricane, I went to drop off some food for my cousin who was seeking shelter at this motel. As I was leaving a woman stopped me, who said she was the owner came and yelled at me because I didn’t see their 3x5 index card that says “no visitors”, as if I would have comply to this ridiculous request in the middle of a natural disaster. Don’t stay here. Seeing as how I couldn’t leave a complaint with WHG I went ahead and made a complaint to DPBR about other issues I saw with this motel. While filing the complaint, I found that DPBR has been to this location multiple times because of verified consumer complaints.

Well, where do I start!!! Me and my family went here to stay for a week, we pulled up and parked at the facility and there were people outside playing loud music AND smoking GOD KNOWS WHAT we walked into our room and OH MY GOD the room smelled like a gas station bathroom the room was a mess there were stains on the wall the bedsheets was nasty and they had weird stains on them we contuided to search the room and I pulled back the dresser and there was a small bag of weed in the corner we proceed to search the room and look inside the drawer and there was a NEEDLE IN THE DRAWER I CANT MAKE THIS STUFF UP YOU GUYS!!!!!!!! We went to the front desk and told them this was not acceptable! The front desk Guy(Martin) gave us another room and to was even worse it looked like dried up puke was on the wall stains still on the bed the mattress had holes in it and oh we found TWO MORE NEEDLES under the bed!!!! There was rocahes everwhere in the bed and on the floor we went back the the front desk to talk to martin and get our money back! we got it back the next moring You guys please do not stay here it is not livible STAY AWAY FROM THIS PLACE!