Beach Tropics Motel

We checked in in the evening. Immediately after, all staff left. We had no cups, much less coffee, for the coffeemaker. The TV didn’t work at all. And despite a dozen calls made to two different numbers, no one ever called us back. Not having someone to speak with when something goes wrong is the ultimate in bad service.

During a recent stay in March, (4th yr in a row) this motel ownership changed hands without any notification to the guests. The sign was demolished on site, fences taken down, security cameras destroyed, trees & plants removed, & interior demolition began to take place...again without any forewarning by the new owners. If this is how they operate from the onset, what will it be like from now on? They are planning a tiki bar w/access from the beach also. Family-run business no more nor family-oriented. So very sad.

I was looking to stay for 2 nights in a little motel. I found this place. And on their website its states before making a reservation (no pets allowed) but, if you require service animals call ahead. So I did. The guy I spoke to was telling me what the ada requires for a working dog. Like I don't know. That's a laugh. He said that they must be leashed and harnessed at all times. Especially, on his property. Well my moms working dogs are small and they are in bags to guarantee they have no obstruction for their job to be performed. And ada does state they must be leashed and harnessed UNLESS it prevents them from preforming their task. they DO NOT HAVE TO BE LEASHED AND HARNESSED. I was explaining something I should never have to explain. Any business any great business would know they can only ask 3 questions 1 being what the service animals task is. And then 2 other questions.. They CAN NOT TELL YOU THE WORKING DOG MUST BE LEASHED AND HARNESSED ON THEIR PROPERTY. Especially, if it interferes with the tasks they perform. It was poor management. I have been traveling all over the USA with my mom and her working dogs for 11years. I have only had a few IGNORANT UNEDUCATED run ins. But, this guy took the cake with his ignorance. The worse part of it was when you make a reservation you do not get your money back and he told me to make the reservation online funny bc it says call them. Trying to get me caught up. Make the reservation and they can deny you AND still take my money. Hell no.. But, anyway I found a beautiful place that was cheaper, Oceanside rooms ,in cocoa Beach and with much more to offer than this dump could offer and best part is i didnt have to deal with an ignorant person. Thats important.