Acqualina Resort & Spa on the Beach

the experience at the aqua lina was amazing what made it even more memorable was the young man EVAN who everyday went out of his way to make sure everything was perfect

We absolutely love Acqualina! The resort is amazing and the staff is so attentive. This is our 3rd trip here and it’s been amazing every time! Alec our beach attendant was exceptional! He is so friendly and hard worker! Top notch h service!

Starting with the most important... we are talking about a hotel with several awards and 5 stars... that said, I cannot understand how for 3 days they could not find two books that we forgot by the pool. We spoke with the concierge for 3 days to see if they could solve the "mystery" of the books. At the moment we were checking out early this morning, the guy at reception attended to us with a level of friendliness (ironically speaking) that left me unsure how to react to his responses; I was stunned, he simply made me feel it was my fault because they do not take responsibility for what I LOST. At first, I mentioned the 5-star hotel because I cannot understand how two books can go missing in a hotel like this. We were at the pool and left them there because it started to rain. The next morning, expecting they would be at the concierge, reception, or at least in lost and found, we were pleasantly surprised to find that the two simple books were no longer there. The stay cost an unbelievable amount, and it is because it is truly a wonderful hotel. This is the seventh time we have come, and I find it incredible that, in addition to being almost regular customers, they behave this way, especially at reception, which is the face of the hotel. Although I never saw the manager come by to greet or ask how the guests were (which used to happen before, at least until my last visit in 2025, which was the one before this year). The people who serve breakfast are simply the friendliest and have many years of experience working there. They are the best!