Worst experience ever—avoid this place! 🚫🐜
If I could give this hotel a negative rating or zero stars, I absolutely would! My family and I stayed for one night, and we woke up the next morning completely covered in bed bug bites.
To make matters worse, the staff was entirely unbothered and unsympathetic to our situation. We understandably refused to stay for our second scheduled night. Despite this, they still charged me for a full night's stay and hit me with an early checkout fee!
DO NOT STAY HERE.
After the General Manager (Mr. Capella) and Mr. Solano refused to assist me further, I officially filed a formal report with the Florida Department of Business and Professional Regulation (DBPR) and the local Health Department. Save yourself the stress and health risks—go somewhere else!