Conrad Miami

Randomly found this property by incident, but the moment my husband and I stepped out of the elevator on the 25th floor,we were greeted by an elegant, courteous and attentive gentleman; he helped us free the wheels of a piece of luggage that had gotten stuck in the elevator's rollers mechanism and then guided us to the next elevator that leads to the guests rooms. Along the way muy husband lost hist reading glasses, but within minutes, that same gentleman knocked on our door to return them that was when we learned he was the Food and Beverages Manager. The story doesn't end there, thought,the next morning, when we went for breakfast, he welcomed us outside the restaurant, offering us Cuban Coffee and patries.Leandro you will always be very memorable to us, we are also infinitely grateful to you for recommending that we have dinner at Marabu Cuban Restaurant, we loved it.May life multiply blessings upon you forcthe very special way you plase and serve others.

Great location for Downtown Miami. Very nice bar and restaurant on 25th floor. Good view of the bay. Very spacious and well appointed rooms. Only negative was the very poor sound insulation between the rooms. Pool area is good although being in a separate building makes it a bit of a trek to get there due to the lift configuration.

7:04 Add Leandro and •ll 5G: 84 epastia = I want to sincerely thank everyone at the restaurant for your outstanding hospitality and exceptional service. This was my second time visiting, and once again, you exceeded all expectations. A special thank you to Leandro and Sebastian for your incredible hospitality and attention to detail. I was invited by a friend to watch and celebrate the World Cup, and with Miami being so busy and hectic, I know it wasn't an easy day. Despite how incredibly crowded the restaurant was, you and your entire team went above and beyond to make sure we were comfortable, well taken care of, and truly enjoyed our experience. Your kindness, professionalism, and genuine care did not go unnoticed. Thank you, Leandro, Sebastian, and the entire staff for working so hard and making our visit such a memorable one. We truly appreciate everything you did and can't wait to come back. Well done!