BEST WESTERN SOUTHSIDE HOTEL & SUITES

Diamond is my favorite, always so kind and an example of wonderful customer service. Thanks for always being so wonderful and kind Diamond! 🙂

Staff is very accommodating and pleasant. Rooms are well groomed.

The entire hotel - particularly the lobby - had a bad odor. Maybe moisture/mold given I saw portable dehumidifiers set up in the hallway. Room smell wasn't as bad but was still noticeable. The room had been updated but had stains on carpet and bed coverings. Bath fixtures were loose. Toilet seat discolored. We stayed here because we just needed a quick overnight, and I had read good review of breakfast, which was supposed to be served until 9am. When we went to breakfast at 8:45am, most of the food was gone, and they said it was too late in the morning to put out more!