Country Inn & Suites Orlando Universal

My family really enjoyed our stay at Spark! We were met by very friendly staff, especially Tricity who was such a help when our return flight got delayed. The hotel was surprisingly quiet for being a very family oriented hotel. The pool was wonderful and mostly empty. It was refreshing after a long day at EPCOT. The rooms were very fresh and clean and the cleaning staff are so cute and friendly.

Jackie at the front desk is the best! We checked in on 7/31, and even though the hotel's systems were down, she handled the check-in process professionally and efficiently. She stayed calm, was incredibly friendly, and made the experience so much better despite the circumstances. She was genuinely pleasant to chat with and provided outstanding customer service. I would absolutely stay at this hotel again just because of her!.

Grateful staff Tricity and good location