Crown Club Inn by Exploria Resorts

I was pleasantly impressed with the amenities at this resort style accommodation- multiple pools, restaurants, bars, coffee shop (serving Starbucks), & activities to include basketball, zip-lining, as well as kayaking on the lake. Although my visit was to take advantage of the numerous bike trails near this hotel- it was a good place to return to & relax. Clean, well appointed & friendly staff

This has been the worst vacation we have ever been on as a family. We were not told that the hotel will be under construction. There is plastic sheets on our windows because they are currently painting. We had to get our breakfast through the construction zone. There was no hair dryer, toilet paper, or pool towels in our room upon arrival. Then our room key got turned off because they said we were supposed to check out today when our checkout is not until tomorrow. This has been terrible and I can't believe you actually put people in this hotel. There's also a giant hole in the ground at the pool by our unit and the gate is broken. Again.... Can't believe that you would put people in this hotel. Worse experience ever.

THEY HAD TO MOVE ME 3X DUE TO HAVING ROACHES IN THE ROOM AND THE PLUMING WAS HORRIBLE THE TOILETS WOULD NOT FLUSH. I WOULD NEVER GO BACK THERE EVEN IF IT WAS FREE!! THE STAFF WAS VERY FRIENDLY BUT WAS DIFFICULT TO TALK TO SUPERVISORS.