Encantada by Club Lacosta

As a property owner, my experience with IDILIQ Management has been extremely disappointing, and I cannot recommend this company based on what I have experienced. When I signed the management agreement, I expected my vacation rental to generate a reasonable return after normal operating expenses. Instead, my very first owner statement showed a financial loss rather than a profit. Before the second month had even ended, I was already presented with additional repairs, replacements, and other charges that would be deducted from my account. Based on the company’s own financial reports, it became clear that I was facing continued losses rather than a positive return on my investment. One of my biggest concerns was the lack of financial transparency. My June owner statement reflected an average nightly rental rate of only $70.95, yet I found my property advertised on the company’s own website at significantly higher nightly prices. The explanations I received never clearly justified this difference or gave me confidence that I was receiving a complete and accurate accounting of my property’s performance. In my opinion, the management agreement has not worked in my best interest. After experiencing ongoing financial losses, I decided I wanted to end the agreement. However, my requests to terminate the contract have not been accepted, leaving my property tied to a management agreement that, in my opinion, no longer serves my interests as the owner. My advice to any prospective owner is simple: perform thorough due diligence, have the agreement reviewed by an independent real estate attorney, understand every fee that may be charged, ask exactly how rental income is calculated, and carefully evaluate whether this program truly aligns with your financial goals before signing. I am now seeking legal assistance to terminate my agreement.

After reading here I was very worried about the stay. We arrived and headed to reception and was met by a friendly lady who got us checked in. We did have fees to pay but this was expected. Approaching our 2 bed condo I was still very nervous. When we arrived I was most pleasantly surprised and hugely relieved. The downstairs was clean and bright with lots of natural light. The outside space was covered and all outdoor furniture was in good clean condition and the hot tub worked perfectly. The two upstairs bedrooms were also lovely and clean both with en suites. We locked our safe (our error) by mistake on the first evening. We went down to reception in the morning it was closed and we let a gentleman know who was looking after the grounds he informed us that the maintenance team started at 9am and he would let them know. At 9.01am we had a knock on the door and a friendly worker unlocked our safe. The complex felt safe as there was a security guard on the gate at all times. The complex was kept clean and there were always parking available. Generally the site was super quiet other than one morning when a family were extremely noisy leaving their condo at 6am. Overall we had a great stay and would not hesitate to return. I do not normally do reviews but after reading them before my trip and being extremely nervous ready to fork out costs on another accommodation if needed we all had a wonderful stay. Sorry about the poor quality photos I forgot to take them so they are screen shots from the video I took on arrival

When we arrived the one check-in person was at lunch. Took 30 minutes to check in. Charged cleaning fee and the place was filthy. We had to buy a vacuum and cleaner to get the place livable. The AC was broken. The pool was filthy. The floors were disgusting. Asked for another unit and were told nothing else was available. The website showed availability… No oven mits, and no casserole dish. No grill. No surface skimmer for the pool. No front porch light. No pool light. Black mold. Rooms were poorly lit. Very disappointing.