Hampton Inn Orlando Florida Mall

My husband and I have been coming here for 7 plus years. Spent thousands over that time because of how we were treated. The manager, Shawna, and her staff were very inviting. Old ownership was amazing! Long story short, this new owner comes across as greedy, and the atmosphere is most certainly not worth the price! If you are coming from out of town, drugs, prostitution, and dog poop everywhere! You walk past some of the rooms, and the marijuana smell is intoxicating; indoors and outdoors!! We no longer come and won't EVER be back. Save yourself the headache, keep scrolling. PLEASE.

DISGUSTING PLACE! The place is fitly and expensive. Right at the start there was a menstrual pad stapled at the smoke detector and the room was a non smoke room with a STRONG smoke smell. I went to the reception (which we have to wait a long time for someone to let us in) and the girl (not her fault I want to make it clear, she was just ding her job) to ask to change room and the staff asked if we had undo the beds already and she would have to come and check. At her arrival we complained of the strong smell of cigarette and showed the THING on the smoke detector... she said that was a non smoke room and that they were full and the only rooms available were smoke room and smelled worst. We were so tired and had no choice but to sleep in the terrible room. Red Roof should be ashamed of charging that much and post misleading pictures of a nice and clean room while offering something totally matching that. Never again, STAY OUT! Filthy room; broken furniture, no working TV, disgusting bathroom (I did not have the courage to shower), cockroaches, pricy.... EVERYTHING DISGUSTING! Booking.com also should not keep this place as an option, is terrible. The pictures offered are totally misleading, the place is a total run down. Never again.

Price was double what was listed on the website. The room smelled like smoke. The room was not clean. There was visible dirt and mold in several parts of the room. Worst red roof I’ve stayed at by far. AC barely worked and squeaked all night long.