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Reviews from Guests

4.0/5

tripadvisor

8,418

Reviews

from real guests

Voyage48211277609

3

/

5

The surrounding area is absolutely spotless. The maids made our bed once and didn’t ever vacuum our room. someone had a code brown in the other pool. the waiters in the breakfast buffet couldn't get you out faster. Other than that it was an alright experience. In conclusion the standards of this hotel have decreased significantly in the past few years but it’s still nice and affordable.

tcherisl2024

1

/

5

I booked the hotel by Expedia, and when I got there around 11pm (pq has check in later) they told me that they canceled the booking pq I didn't have funds on my credit card attached, which was a lie. I had other people with the same problem, i.e., they sold a lot of rooms and cancelled at the time, because Expedia claimed that the booking was made, I did not receive any cancellation email, i.e., they are overbooking. Gross receptionist, did not make any suggestions in helping to solve, said that there were no empty rooms, more in the olaca on the outside, said that there were available rooms. After all, a hotel without commitment to the guests. I'll never stay in any Rosen Hotel again.

derekwK261CN

5

/

5

This hotel is excellent for location. Epic and Universal are approx 5-10 mins drive. Disney a bit longer and depending on the Disney park may take longer, however no more than 30 mins from hotel no matter which Disney park. The staff at this hotel are great. We requested a room in a certain location due to health requirements and despite the "we can not guarantee the room", when we arrived we were located in area of the hotel which met our needs perfectly. The cleaning staff at this hotel are excellent. There was one particular cleaning lady who used to change our beds every time and leave new towels etc but unfortunately I did not see her before leaving or she would have received a good tip as she was excellent. If you read this please accept my apologies as you deserved a good tip as you were friendly and your service was superb. On hindsight I should have asked your name and left tip at front reception. The staff at this hotel are excellent and we have stayed here many times over the years and never yet had a bad experience. My only gripe, is not with the hotel, however Magical Midway (Go Karts) and restaurants such as Perkins are not located nearby any more. This hotel used to be central for restaurants and yes there are still loads to pick from so don't worry, but these two for us suited our requirements for part of our stay either for eating or additional fun with family. Lastly, please note there is now a $50 charge for parking and a $50 deposit to pay upon arrival for any additional costs which you may incur. In summary - Please have no reservations about staying at this hotel as they are great. Never had a bad holiday in Orlando staying here

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi