Sheraton Orlando Downtown

Overly expensive and everything has extra fees or charges

I haven't been to this hotel since it was an Omni (many many years ago). I was pleasantly surprised to find that this hotel has been updated for the 2020's very nicely. The downtown Orlando location is great! I was greeted and recognized as a Bonvoy Platinum guest, and upgraded to a larger room. I don't know about the "standard" rooms, but this room to which I was upgraded was particularly spacious with a King sized bed and a sofabed. The M Club Lounge was very much appreciated. Light hot appetizers and soup were available from 5:30-7:30 each evening and breakfast was available in the morning hours. I absolutely LOVE that the M Club Lounge is open EVERY DAY and not closed for weekends. My business travel frequently occurs on weekend days and nothing is more frustrating than to find a lounge closed on weekends. The world is changing, and the M Club being open 7 days a week is fantastic! There's a Starbucks in the hotel, and a restaurant/bar on site. I didn't use the restaurant and bar, but I heard others talking about it fondly while I was there. The elevators need some attention. There appear to be four elevator doors on the bottom floor with an up button between each set of two doors. However, one of them does not work. On the 7th floor, where my room was, there are only three elevator doors (ok, one of them must be a service elevator or a "convention/meeting only" elevator), but again, one of the two up/down button sets on the 7th floor didn't work. I had to remind myself to choose the correct set of buttons each time. Annoying, but not enough to make me choose a different hotel. The ONLY downside to this property is the exorbitant price charged for parking. $38 for overnight guests and $25 for day guests. I guess that's because with the Kia Center nearby, they can easily fill their lot - even at that price. But I chose to pay $20 per 24 hours in the city-owned lot adjacent to the hotel instead. All-in-all, this is a great Marriott property. Not only would I say I'd return again, I put my money where my mouth is. I've already booked my next stay at this property!

We had a great experience on our trip to Florida.. such a nice weather and great people. Troy Morales was our ballet parking. He was a enjoy to have such a nice young man.