The Palms Hotel and Villas

Disney X-Room 4 people #24 Host Jose was the nastiest room I have ever seen. We left and had to rent a hotel room that cost us more. We asked airbnb to help because the host Jose was rude and claimed we didn’t send photos of his #24. We did. We lost $300 and will sue. We have legitimate proof. The sheets were so dirty with hair, dust and body fluids. The red bed skirt was a horror. Airbnb doesn’t allow disputed stays to post reviews. The host has a few units so beware.

Floors haven’t been mopped in weeks possibly months Mold on windows Couch looked like they did corn movies on it. Tables were never wiped down. Had a butt print on the blanket and couch Sheets we’re also stained Where the toilet was there was pee all over the walls This was a slum lord special I know they have a quick turn around service but they really only cleaned were an adult would see anything for kids level was a filthy mess Look elsewhere.

The Palms Hotel and Villas BLD 7 Room 726 Do you like the smell of urine and finding curly black hairs in your bed? Then this is the place for you! Upon entering, you are immediately greeted with a pungent smell of piss and some sort of scent that can only be described as, "Your Grandmother's Perfume." You're left holding your bags because you're too afraid to set them down anywhere. Do you choose the couch with the questionable white powder on the cushion? Or do you choose the chair with the holes and what looks like to be bug feces on it? Bring your own towel or you'll be drying yourself with a brown stained, dingy cloth that feels like sandpaper. They charge extra when you ask for new/ clean ones. Pulling your sheets back to find curly black hairs and yellows stains is a fun surprise, especially late at night after a long day. Don't stay here. This place is filthy and disgusting. People that give this place more than one circle are being too generous with their review. I reached out to the host with photos and our complaints and they never responded back. Stay far away!