Boca Beach Club, A Waldorf Astoria Resort

The beach, the facilities, and the overall vibe are fantastic, but what keeps us coming back is the incredible service. Juan in particular always attends to us with such care and professionalism. He remembers our preferences, anticipates our needs, and does it all with a genuine smile. He is an amazing, service-oriented guy who makes every visit feel special.

Just came back from a long weekend stay at the Beach Club. We booked a one bedroom beachside which for some reason I thought had a separate bedroom and living room, my mistake, it didn't. I guess I meant to book a suite... The check-in at midnight was quick and easy. All the service at the resort, hotel, pool, beach was top notch. I didn't realize that this is a members only resort as well so there are two separate umbrella areas on the beach. On the weekend the place was packed but not to the point of being annoying. We used the valet, and the website to request the car worked perfectly. I also used the shuttle boat and shuttle van, both were quick and easy. We ate breakfast at the Marisol which was lovely. Otherwise we went out for dinner so I can't really comment on the other restaurants. The food at the pool was good and the servers are attentive at the beach club. At the harborside pool area I think the servers are stretched thin and are constantly running around on the weekend. We had a lovely stay and unfortunately now this is the only hotel my wife wants to stay at when we visit family in the area.

Horrible hotel we stayed at the beach club I am beyond disappointed I was given a room with dirty bed sheets and a dirty tub. The next day until I made a fuss my room wasn’t cleaned. Pool and beach food is terrible something you would expect at a 1 star hotel. On the day of the check out it took a bus boy 30 minutes to come. Compete miscommunication between employees and it seems as though they don’t care about their clients! Would not come recommended this hotel to anyone and wouldn’t stay there ever again.