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Reviews from Guests

3.0/5

tripadvisor

641

Reviews

from real guests

V9983NSmelissal

2

/

5

When called to make the reservation was told that the rooms had been remodeled, and they look nothing like the photos, and they were not remodeled!!!!! there was a green chair in there that was all stained and nasty. Don’t know why they didn’t throw it away. Walls were all marked up look like snot or spit on them not clean. Front desk Service was not very friendly have called the number of times asking to speak to a manager have not yet returned my calls. Also the table by the beds to put your clothes and smell like mildew and we’re staying.

Soyouwanttogoonatrip

2

/

5

Stayed here for 5 nights with my family of 5 we had the 3 bed room with kitchen with pic window no balcony and I will never stay here again the rooms are so outdated mattresses very uncomfortable, carpet nasty the furniture in our room # 422 was so beat up looking the kitchen had no dishes no pots pans or silverware false advertisement don’t say your getting a kitchen and paying for it and you have no cookware. No dish soap provided No paper towels. Bathroom was tiny and stunk no air ventilation the doors hit each other was aggravating one couldn’t open door to bedroom without pushing bathroom door up just bad layout the room pics look way better and make them look huge they are tiny. No where to hang clothes or towels in the room.. Parking is basically across the street unless you get lucky and find spot on hotel side but they have about 12 spots so be prepared to cross the street. They charge for parking at check in never stayed in a hotel that does that. Also our room was ready when we got there at 12 noon but we had to pay $45 to check in early!! Just ridiculous swear this place is money hungry!!! Workers not friendly at all except for a couple of them. NO housekeeping at all you have tell front desk or go to office to get towels toilet paper etc. Pool was ok only seen it be cleaned one out of 5 days we was there on our last day water was looking murky just gross the tiki bar was nice and swings only thing I liked about this place. No ice machine but they sell bag ice for $5.50 lol bring your debit card it don’t take cash. This place needs be shut down or completely renovated grounds was dirty never saw worker sweeping or cleaning halls trash everywhere and cigarette butts. I got no problem with a old place I love the casa Loma hotel and it’s old but at least it’s clean and they update it. If you want to stay in hotel stay there cause you will regret staying here or stay in a condo. Avoid Bikini Beach “Resort” lol this place is far from a resort.

joesV2775BM

1

/

5

We drove 5 hours and when we arrived they could not find our booking. I had a confirmation number and had email a week before to confirm as well. No call or no email to tell us anything different. Do not recommend

Facilities Details

Pool

Free Wifi

Coffee/tea maker

Shops (on site)

Fishing

Proposal spot

Diving

Accessible public restrooms

Braille and tactile signage

On-site accessible self parking

Wi-Fi in public areas

Tours

Elevator

Baggage Storage

Golf course [on-site]

Laundry

24-Hour Front Desk

BBQ grill

Daily Housekeeping

Smoke-free property

Snorkeling

Self Parking

ATM on site

Water sports (non-motorized)

9 Available Room Types

One King Inland ADA
One King Inland ADA
One King Inland ADA
One King Inland ADA
One King Inland ADA
One King Inland ADA
One King Inland ADA
One King Inland ADA

One King Inland ADA

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Iron

Iron

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Microwave

Microwave

Internet [LAN]

Internet [LAN]

King Bed Inland View
King Bed Inland View
King Bed Inland View
King Bed Inland View
King Bed Inland View
King Bed Inland View
King Bed Inland View

King Bed Inland View

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Air Conditioning

Air Conditioning

Bathtub seat

Bathtub seat

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Telephone

Telephone

Internet [LAN]

Internet [LAN]

Towels

Towels

Sleep comfort items

Sleep comfort items

Accessible toilet

Accessible toilet

Lowered view port in door

Lowered view port in door

Hair dryer

Hair dryer

Deadbolt on door

Deadbolt on door

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Iron

Iron

Daily housekeeping

Daily housekeeping

Microwave

Microwave

Two Queens, Gulf Front Balcony / Patio
Two Queens, Gulf Front Balcony / Patio
Two Queens, Gulf Front Balcony / Patio
Two Queens, Gulf Front Balcony / Patio
Two Queens, Gulf Front Balcony / Patio
Two Queens, Gulf Front Balcony / Patio
Two Queens, Gulf Front Balcony / Patio

Two Queens, Gulf Front Balcony / Patio

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Iron

Iron

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Microwave

Microwave

Internet [LAN]

Internet [LAN]

Balcony/Terrace

Balcony/Terrace

Two Queens, Kitchenette and Gulf Front Balcony
Two Queens, Kitchenette and Gulf Front Balcony
Two Queens, Kitchenette and Gulf Front Balcony
Two Queens, Kitchenette and Gulf Front Balcony
Two Queens, Kitchenette and Gulf Front Balcony
Two Queens, Kitchenette and Gulf Front Balcony

Two Queens, Kitchenette and Gulf Front Balcony

Non-smoking

Non-smoking

TV

TV

Refrigerator

Refrigerator

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Kitchenette

Kitchenette

Telephone

Telephone

Internet [LAN]

Internet [LAN]

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Stovetop

Stovetop

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Iron

Iron

Daily housekeeping

Daily housekeeping

Microwave

Microwave

Three Queen Suite Beachfront with Kitchen
Three Queen Suite Beachfront with Kitchen
Three Queen Suite Beachfront with Kitchen
Three Queen Suite Beachfront with Kitchen
Three Queen Suite Beachfront with Kitchen
Three Queen Suite Beachfront with Kitchen

Three Queen Suite Beachfront with Kitchen

Non-smoking

Non-smoking

TV

TV

Refrigerator

Refrigerator

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Kitchenette

Kitchenette

Telephone

Telephone

Internet [LAN]

Internet [LAN]

Towels

Towels

Sleep comfort items

Sleep comfort items

Stovetop

Stovetop

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Iron

Iron

Daily housekeeping

Daily housekeeping

Kitchen

Kitchen

Microwave

Microwave

Facilities Details

Parking and Transportation

Self Parking

Front Desk Services

Baggage Storage

24-Hour Front Desk

ATM on site

Activities

Fishing

Diving

Snorkeling

Entertainment and Family Services

Smoke-free property

Shops

Shops (on site)

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Miscellaneous

Proposal spot

Pool

Accessible public restrooms

Braille and tactile signage

On-site accessible self parking

Tours

Elevator

Golf course [on-site]

BBQ grill

Coffee/tea maker

Water sports (non-motorized)