The Wyvern Hotel - Downtown Punta Gorda

I will never ever stay at this hotel. They fraudulently charged $127.68 on my bill and I didn't buy anything for $127.68 and they won't take it off. It's overpriced, room service food is awful. Staff was shifty and not helpful

Great location, walking distance to restaurants and bars. We enjoyed the bay view from our room and the rooftop restaurant. The breakfast was very good and great staff!

I checked in late on a Monday. It took FOREVER for the front desk clerk to get me checked in. In the process, she asked how my trip was, and I said long and I'm exhausted. Finally, I got my key card & headed up and went to bed. After midnight, my phone started ringing. I answer, and it's the front desk clerk....telling me she must have entered my card wrong and could I give her the card number again. AT MIDNIGHT!!! I told her I was sleeping and I would have to deal with this in the AM. The next AM I head down and tell the NEW clerk what happened and that I would like to speak with a manager. She assures me the manager will call me when she gets in, in about 30 mns. This is on a Tuesday. Thursday comes, and I check out and mention that I never heard from the manager. The clerk checks, and the manager is apparently on a phone call, but she will call me when she finishes up. I headed to lunch and then the airport, and about 3 hours later I still have not heard back. When I get off my flight, I had a message, so I called, and guess what - the manager had left for the day. I left another message, and that was 4 days ago. Clearly, the bad experiences guests have is not a priority to address, or I would have heard back. There are several other hotels right there - lots of competition.