DAYS INN ST AUGUSTINE/HISTORIC

Floor extremely dirty and small roaches in bathroom and by ac. AC was cold . Shower was hot. Location was great....but it hard to get past uncleanness

The rooms were very nice. The staff was friendly and helpful and the Denny’s attached to the property was a plus this is about the third time we’ve stayed here and have had no problems.

made the difference in this hotel. I lived out of hotels for most of over 20 years for work We got locked out of our room. The door lock would not cooperate Jeffery after the usual attempts he eventually got in. Most people would have said we're gonna get you another room, but my wife has some medical issues respiratory ones, moving is not my best option. With my years of experience at hotels this is what would have happened and the door delt with later, but a man willing to do what the customers needed installed a new door handle and lock for us with a smile on his face. People like Jeffery make or break a place. The other employees were good also but Jeffery exceeded my expectations which is hard to do and I appreciate he did.