Don Cesar Beach Resort

The Don CeSar is a beautiful historic hotel in an outstanding beachfront location. The facilities, the room, and the overall atmosphere lived up to our expectations, and we enjoyed our stay. Unfortunately, our first impression was negatively affected by the front desk service. When I returned to the reception to complete our check-in, the staff member assisting us was unexpectedly rude and dismissive. There was no greeting, no empathy, and the interaction felt rushed and unwelcoming. What disappointed me most was not the wait itself, but the lack of courtesy. At a property of this caliber, guests expect to be treated with professionalism and warmth, especially during the first interaction upon arrival. Fortunately, this seemed to be an isolated incident, as the remainder of our stay was pleasant and enjoyable. I hope management addresses this, because the service at the front desk should reflect the same high standard as the rest of the hotel. I would gladly return, but I also hope future guests receive the level of hospitality that The Don CeSar is known for.

I loved everything about this place . Housekeeping service was wonderful came back to my room it felt very clean after a long day of being on the beach all day the housekeeper ebony was very detailed I got service the next day which was a different housekeeper service wasn't so good as when the housekeeper ebony did it room 434

We have wanted to stay at The Don CeSar to experience the stay at this grand old hotel. We stayed for two nights. The hotel has recovered from the 2024 hurricanes & the hotel's appearance has been restored to it's classic style. As expected, our room was nicely furnished, but the room was small, but comfortable. The bathroom was very small & did not accommodate the two of us very well. These issues are expected because of the age of the hotel & the limitations to working with the given space. The staff from the front desk to the servers at the restaurants & lobby bar were all very friendly & responsive to our needs. The grounded were beautiful & well maintained. Overall, an enjoyable e stay at this classic beach hotel.