OASIS PALMS RESORT

We stayed 5 days. Arrived on Saturday afternoon. Television did not work. Tried repeatedly to speak to someone for help. Did not get a reply at all. Was very frustrated.

Disclaimer before I start with a review: I grew up visiting this motel every year for 12 or 13 years of my life with my mother, aunt uncle and cousins. Back then it was called the "Sea Spire" motel. Here I learned how to swim, play shuffleboard and became friends with the owners and their grandkids at that time, so this place holds a special place in my heart automatically. Fast forward 33 years. When we booked this motel, I didn't realize it was the same motel I had visited every year as a child. Talk about coincidence! After doing some research trying to find the old motel, it led us back to "Oasis Palms", and the shock of realization really kicked in for me as we compared old photos with what it looks like now! This location is still super wonderful! The rooms were very clean, appliances looked brand new, at least in our rooms (they had to redo all the lower units due to hurricane damage a couple of years ago). The beach is right across the street which is very convenient. I had visited the beach often growing up. I loved it here and definitely plan on coming back! Angie at the front desk is phenomenal and makes you feel very welcome. She is super sweet and easy to talk to. If you have any issues, she will go above and beyond to try and fix it. She is very professional. I even met some of her family, which was great and they seemed like a lot of fun. You'll feel safe and comfortable here. You'll get a lot of value for your money. The pool is completely different than it was 33 years ago and what used to be the shuffleboard area is now a walkway, but it's still beautiful there. For me, it brought back so many memories and I wouldn't want to stay anywhere else! They offer 1 -2 bedrooms, and you'll have a small living room, a kitchen, bathroom and lots of closet space to put things in if you plan on staying awhile. Definitely consider this motel if you're planning on visiting Treasure Island! It's truly a "diamond in the rough"! 🙂

I had stayed at this property twice and found it adequate, so I booked a reservation for Oct. 2025 and paid a deposit of $850. Unfortunately, my day to arrive was the day of a hurricane. My flight was cancelled and the motel closed due to storm damage. I contacted Air Canada and received an immediate refund. The motel did not contact me but put a notice on their web site. No mention of a refund. Eventually, I was able to reach them by Email. Their first response was that they had extensive damage to their computer system and records and needed time tno look in to it but a refund would be made "if indeed a deposit was made. " Their second response was that they tried several times to refund to my credit card but it kept gettng rejected. I called VISA tech. people to see what was wrong. Nothing they said, and added that Air Canada had no problem making a refund so the motel had to be doing something wrong. Their third response said they would have to mail a check and requested my home address. I provided it. Nothing happened. I went to Florida in March'25 and stayed in St. Petersburg which is nearby. A friend of mine, a local resident, and I went to the motel. The manager did not remember me so I reintroduced myself and explained the situation. I also showed her my Emailed receipt and a copy of my bank state clearly showing a payment of $850 to Oasis Palms. She said she would note on her computer the evidence she just saw; but, she could not write me a check. That would have to come from the owner who lived in another state. My friend suggested the owner sent it to his Florida address to save time. Nothing happened. The manager did give my friend her personal cell # in case follow up was needed. Their fourth response was to reprimand my friend for using the manager's private number for motel business. Use of that # became necessary because the manager had ceased responding to my Emails and phone calls/messages. The latest: My friend did receive a text recently from someone at the motel , in response to his phone message, stating a check was mailed to me and I was so notified by Email. No dates were given. I received no Email and no check. This property seems to be in no hurry to do the right thing! You will do well to take this in to consideration when choosing a spot.