Quality Inn

3.0 / 5

•

5035 Cowan Road

Reviews from Guests

3.0/5

Reviews

from real guests

148betsyj

Poorly maintained motel, however pool was clean and clear. When checking out at 7:30 am myself and another person literally had to bang (hard) on the door to the staff's apt. to get someone to come out to take our card keys and let them know we were checking out. Needless to say there was no apology for having no one attending the front desk during a time of check out.

327nandv

Front desk clerk who checked me in was nice. Today was her first day. Another lady who was on the desk on July 20th, 2024, at 2:45pm was very rude. I decided not to respond to her rudeness at the front desk. I decided to post a review and inform all travelers about this lady. This hotel may lose lot of business because of her behavior. I will never stay at this location again. One nice guy stepped in and told me that my room will be ready in 15 minutes.

brandybE1902YG

Pool has been condemned by the Counry. The manager is horrible, when I checked in we asked for a room.near the pool, he didn't mention the pool was closed and said you just asked to be by the pool NOT if it was open. Told me to call 911 when I checked out 2 hours later. Corporate confirmed he was refusing to check me out until the morning so he could charge my card even though he took the card back and we had no access to the room. Can you say fraud? Illegally not checking me out knowing he took the Key card back. The tv has one channel and tge AC is so loud we couldn't even gear each other talk. STAY AWAY!!

Facilities Details

Free Parking

Free Wifi

Coffee/tea maker

Designated Smoking Area

Laundry

Accessible route to the registration desk

Braille and tactile signage

Garden

On-site accessible self parking

Newspapers

Ticket Service

Toiletries

Business Center

24-Hour Front Desk

Daily Housekeeping

Elevator

Free Parking

Free Wifi

Coffee/tea maker

Designated Smoking Area

Laundry

Accessible route to the registration desk

Braille and tactile signage

Garden

On-site accessible self parking

Newspapers

Ticket Service

Toiletries

Business Center

24-Hour Front Desk

Daily Housekeeping

Elevator

5 Available Room Types

Standard Room, 1 King Bed, Non Smoking

Non-smoking

Bathtub grab bar

Sleep comfort items

Close-caption TV

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Desk

Bathtub

Free Toiletries

Coffee Machine

Cleaning Products

Toilet

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Fold-up bed

Microwave

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Non-smoking

Sleep comfort items

Close-caption TV

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Bathtub

Free Toiletries

Coffee Machine

Cleaning Products

Toilet

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Non-smoking

Bathtub grab bar

Sleep comfort items

Close-caption TV

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Bathtub

Free Toiletries

Coffee Machine

Cleaning Products

Toilet

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Standard Room, 2 Double Beds, Smoking

Smoking allowed

Bathtub grab bar

Sleep comfort items

Close-caption TV

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Bathtub

Free Toiletries

Coffee Machine

Cleaning Products

Toilet

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Standard Room, 1 King Bed, Smoking

Smoking allowed

Bathtub grab bar

Sleep comfort items

Close-caption TV

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Desk

Bathtub

Free Toiletries

Coffee Machine

Cleaning Products

Toilet

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Fold-up bed

Microwave

Facilities Details

Parking and Transportation

Free Parking

Front Desk Services

Newspapers

Ticket Service

24-Hour Front Desk

Business Facilities

Business Center

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Designated Smoking Area

Braille and tactile signage

Garden

On-site accessible self parking

Toiletries

Coffee/tea maker

Elevator