Best Western Hiram Inn & Suites

4.0 / 5

•

1340 Pace Road, Hiram, GA, USA, 30141

Reviews from Guests

4.0/5

160

Reviews

from real guests

charlottegY907RN

BED BUGS! Arrived at this hotel, after driving 7 hours to meet family and friends for wedding next day. Unpacked our belongings and sat on one of the two beds to find something to watch on TV. First, felt something on my leg. Then, turned to move pillow and saw a bug. Started checking both beds and found multiple, live and crawling bed bugs. Told the front desk and the reaction was "I can switch your rooms." The reaction was as if it was expected or known. Packed our bags and sat in a parking lot at 9:00 pm to search for another hotel. Found Sleep Inn only a few minutes away and a much better choice. The Best Western did refund our money but I still felt compelled to write this review as people need to know. Do not stay here.

cindyhA5342IN

Desk clerk parked his truck both days we were there so that access to the front entrance was difficult or not accessible. TV in room was snowy on channels, couldn't watch football games or TV. Was told they were new & didn't have the 'black box' installed yet. Desk clerk sat in lobby eating & watching football on big tvBathroom had crystal type substance on counter, video shows me scraping it off with room key card. Breakfast on Sunday morning was from 6:30am til 8:30am. Not worth getting up early. NO USB ports in room. Not in lamp bases, or clock. USB ports in lobby did not work. Stayed here in the past twice, NEVER AGAIN! I have photos i can't get to upload, but if Best Western wants to see them, let me know

Freedom58943325244

My room is in the middle of the motel they have Wi-Fi but it is only stable enough to stay connected for a few minutes at a time. It disappears off the list of Wi-Fi’s available leaving you unable to connect . I noticed a decal private hotspot I’m assuming other ppl was having trouble I work on the road 9 months out of the year depending on the motel Wi-Fi for work If your not going to maintain you Wi-Fi just say you don’t have this is a trend in a lot of motels I’ve stay in just say you don’t have it I’ll choose a different place then. Okay the motel is a soiled 3 it’s clean fidge microwave beds are sturdy not soft but not so hard you feel bruised in the morning ppl at front desk was very nice

Facilities Details

Pool

Free Parking

Free Wifi

Fitness Center

Laundry

Vending machine

Accessible route to the registration desk

Accessible public restrooms

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Wi-Fi in public areas

Wired Internet

Visual alarms in all public hallways

Business Center

24-Hour Front Desk

Smoke-free property

Elevator

Desk/workspace

Express Check-in/Check-out

Pool

Free Parking

Free Wifi

Fitness Center

Laundry

Vending machine

Accessible route to the registration desk

Accessible public restrooms

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Wi-Fi in public areas

Wired Internet

Visual alarms in all public hallways

Business Center

24-Hour Front Desk

Smoke-free property

Elevator

Desk/workspace

Express Check-in/Check-out

7 Available Room Types

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Non-smoking

Close-caption TV

Laptop workspace

Daily housekeeping

Air Conditioning

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

Kitchenette

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Toiletries

Braille and tactile signage

Private bathroom

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Fold-up bed

Bathtub

Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Non-smoking

Close-caption TV

Laptop workspace

Daily housekeeping

Air Conditioning

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Toiletries

Braille and tactile signage

Private bathroom

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Non-smoking

Close-caption TV

Laptop workspace

Daily housekeeping

Air Conditioning

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

Kitchenette

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Toiletries

Braille and tactile signage

Private bathroom

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Standard Room, 1 King Bed, Accessible, Non Smoking

Non-smoking

Bar

Close-caption TV

Laptop workspace

Daily housekeeping

Air Conditioning

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Lowered view port in door

Free Toiletries

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Toiletries

Braille and tactile signage

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Non-smoking

Bar

Close-caption TV

Laptop workspace

Daily housekeeping

Air Conditioning

Refrigerator

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Lowered view port in door

Free Toiletries

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Toiletries

Braille and tactile signage

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Free Parking

Food & Drink

Vending machine

Front Desk Services

24-Hour Front Desk

Express Check-in/Check-out

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Wired Internet

Miscellaneous

Pool

Accessible route to the registration desk

Accessible public restrooms

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Visual alarms in all public hallways

Elevator

Desk/workspace