HAMPTON INN - SUITES ATLANTA A

Evening staff was helpful but clearly there is communication issues between housekeeping and front of the house as well as maintenance in front of the house. First room I was given housekeeping had not turned second room. I was given maintenance replaced the batteries in the door, but the door still wouldn’t open third room I was given was OK..

woke up to something crawling on me and it was a damn roach!!! i got up to kill it and it ran under the bed and when i moved the bed there was more! IMMEDIATELY packed my stuff and went to the front desk to get another room even though i wanted to leave but i was there on business with associates. The front desk lady had the NERVE to give me an ATTITUDE and then telling me that i had to WAIT because it was "Shift change" . Absolutely disgusting for a Hilton hotel.

Pool is closed for an unknown amount of time. this was not disclosed until after we were charged and checked in. We chose the hotel because of the outdoor pool and now stuck on vacation in 90+ degree weather with no water option!