Hilton Garden Inn Atlanta Perimeter Center Hotel

The hotel's website DOES NOT LIST EV CHARGING. That is because there is a ChargePoint charger in the neighboring parking garage that charges $20/hour after 4 hours with late email notice. I received a notice at 3:30am that charges would begin incurring at 3:45am. Naturally I wasn't aware of this until I was awake the next morning. The hotel's website is correct. Kayak's description is not.

Phoned and spoke to hotel employee prior to booking to verify that the swimming pool was open. Upon arrival, the room key card machine was not working for over an hour. The room was hot when I entered, so I turned up the AC and went about my evening outside of the hotel. When I returned 5 hours later the room temperature had gone from 78 to 74… unacceptable. Requested a different room and was accommodated. The deadbolt lock didn’t function in this room and there was a phone with no cord…. The AC did work! Went down the next morning to find that the swimming pool was being remodeled. Day 3 requested in the early AM that the room be cleaned because I needed bath towels. Returned to the room at 10PM and it had not been touched. It took 40 minutes to receive towels and washcloths. Parking is inconvenient and not well lit as it is up a steep hill with stairs. At 74 years old, I can say this has been my very worst hotel experience. It was necessary to run back and forth to the front desk because there was no functioning phone in the room.

This place is literally here for convenience. I know that Hilton knows this place could use some real TLC. It was dusty,and not well kept at all. I had hair in my bed from the previous guess on the first night.No one came to fix my bed or service my room until I was leaving.The first night was awaken by someone using the intercom to argue with a guess. YOU'VE BEEN WARNED ⚠️! IAM A HILTON REWARDS MEMBER THEY DON'T CARE...