Microtel Inn Atlanta Airport

Not fancy but comfortable, convenient and offer a 24-hour shuttle service. Very economical and all I needed when flying out of Hartsfield-Jackson. You can leave your car and get brought back to the hotel from the airport. Works for me for a short bip out of town.

Very disappointed with this Fairfield, which I expected to be better because it is a branch of the Marriott chain. First let me say all employees were very nice. But our room smelled horrible - not any smell I could identify. Probably my own bad as we should have left the room before settling in (which we did not do). Everytime coming back into the room; coming out of the shower, etc, we'd smell the smell again. We did slightly hear planes but it was not horrible since the A/C was running the entire time. Eating breakfast did not fit into our time frame but it didn't look like anything too exciting as I walked through the room while it was available. Had this hotel booked another night on our way out of Atlanta (due to the proximity to the airport and the shuttle) but we cancelled it and stayed somewhere else. It was a huge relief not to be staying there again.

I felt compelled to take a moment and write this because exceptional service like this deserves to be recognized at the highest level. As a Lifetime Titanium member, I have spent years traveling the world and staying in countless hotels. I know what great looks like. I know what average looks like. And every once in a while, you come across something truly special — this is one of those places. Miss Heather, along with the evening front desk team — Miss Deborah and several others — are simply outstanding. I have personally witnessed what most would consider chaos: a packed lobby, phones ringing nonstop, guests checking in and out, shuttle buses arriving — and yet, somehow, this team never misses a beat. What sets them apart is not just their ability to handle volume — it’s how they make you feel while doing it. Every guest is acknowledged. Every guest is welcomed. Every guest feels seen. And they do it with genuine warmth, professionalism, and a level of consistency that is incredibly rare in this industry. After long days of travel and business, they have a way of resetting your entire mood. They make you laugh, they make you feel at home, and they remind you exactly what true hospitality is supposed to feel like. Miss Heather, in particular, is top-tier. She is the reason this hotel is the first place I think of when booking my trips to Atlanta. That kind of impact is not common — it is earned. The experience goes beyond just the front desk — from the always fresh, hot coffee in the lobby to the Assistant General Manager, who is equally warm and welcoming — the culture here is clearly intentional and led the right way. To upper management and corporate leadership: You don’t just have a good team — you have a special team. The kind of team that builds loyalty. The kind of team that drives repeat business. The kind of team that represents your brand at the highest level. I don’t say this lightly — you are stuck with me. This will continue to be my hotel of choice every time I visit Atlanta for business, and I will confidently recommend it to anyone looking for a true five-star experience. This is what excellence looks like.