Quality Inn

I'll do my best to be brief, as I myself know I don't typically read long reviews. Trust me when I tell you, the amenities this hotel states and the proximity to things around it are completely false. Let me just start by telling you, the outlet mall, no longer exits, there's nothing but a desolate old shopping plaza. There were only about 6 cars in the parking lot the 2 nights we stayed, I guess other travelers weren't willing to take the risk we did. Please know, our expectations were low based on price, but reviews had given a little hope. At check in the girl was very friendly but ridiculously slow checking us in. As we went to make our way to our 2nd floor room, we informed there was no elevator, this was advertised in their ad that there was an elevator. As my husband has a bad leg and I don't do the best on stairs, I would have never picked a hotel without an elevator. We kindly asked if she had anything on the first floor, that was a no. I showed her where it stated they had an elevator and she ultimately just shrugged. Upon entering our room, the smell of pets and smoking over took us and a dog began barking in the room next to us. We booked non-smoking, as I called to address these things with Hotels.com, as that's how we booked. I could see under the dresser a cigarette butt. The bathroom was disgusting and soap scum coated the shower. The pictures do not do it justice as to just how bad it was. The beds were ok for the price but that's about all I can say that is remotely positive. Choose for yourself but just know, YOU GET WHAT YOU PAY FOR! I learned a valuable lesson on this hotel choice.

I was very impressed with the cleanliness and comfort of this room. Good choice for a restful sleep while traveling. Room was clean. Shower felt great. No issues. Would stay again. I expected much less quality, but was pleasantly surprised. The bed was really comfortable.

After staying based on more recent reviews, I went back and looked at reviews as far back as 2018 after our trip. There is no way this can be rated 4 or 5 stars. The same issues then are still there. I doubt the pool has been opened in several years. The roof is being replaced and apparently has caused damaged in the Sheetrock on the first floor. Left the property when I came back the sheetrock had been cut from floor up about 18”. The room had a second class paint job, paint smeared on fixtures. Dingy floors in the corners of bath. All the fixtures need to be replaced. Breakfast offering was dismal. I would be skeptical eating anything that could be out of date since there was only one other car in the parking lot when I was there. Low watt light bulbs, good luck reading. Lights were off in reception area except area of check in. The vending machines has no prices on them, wonder how much a candy bar would cost and I also wonder how fresh it was. This place needs a gut job, not a lipstick fix. The outlet mall next door, as the way of most, is vacant and depressing. I never figured out the fairly new welcome center. Closed the two days we were in the area. But Darien is worth a good day’s visit.