HAMPTON INN DOUGLAS, GA.

Older hotel, never had any hot water to shower or even wash my face with. There was a lot of noise from outside and in. I stay at a lot of hotels during the week and this was not good. The Hotel was clean and smelled good.

While I found the staff friendly and the room clean, which are certainly important(!), I was very disappointed in the bed and bedding. I thought all Hamptons had “Cloud 9” beds and bedding, but I found the bed linens in Douglas were very scratchy and cheap and the bed itself was mediocre at best. The sheets did not appear to be old but they were not soft at ALL. In town for a funeral, I was very tired at the end of each day and very disappointed that the bed was just not comfortable as I’ve come to expect from Hampton properties.

Branden Cardona 1/5 just now on Google My wife and I came to GA on a trip and stayed here overnight on 9-13-2024. We thought we were booking through them but unfortunately found out after it was a through a third party site so we paid way too much for the room. Then when we got there they charged us an additional $25 for doing so. The bathroom was not the best it definitely needs work and when you shower water goes everywhere. It's definitely a slip and fall hazard. We went to dinner that night at the Mexican restaurant across the parking lot and brought back $50 worth of food for our 8 hour drive home the next day. All night long ee listened to the clanking loud noise if the air conditioner. When we woke up in the morning we went to breakfast at the Huddle House and returned an hour before checkout time to find the cleaning lady in our room and she had thrown out all of our belongings left in our room. When we went to the front desk to speak to the manager the receptionist said the manager was gone and she took our information to have the manager call us as soon as possible. We never received a phone call from anyone and we tried calling back noone would answer the front desk phone. We will never stay there again or in any Hampton inn by Hilton again. This was my wife's review. The owner responded and suggested that we call and speak with the general manager, so I did just that. I requested a refund for our stay due to the invasion of our privacy being that their staff members entered our room without permission while we were not checked out and it was not checkout time. Their gm explained that this was standard practice if nobody answered their knock at the door. That makes zero sense to me, we could have very well been in the shower. The gm told me that a $50 Wal-Mart gift card would be "more than fair" to make up for their mistake. I told her don't bother and we will never stay at any of their locations ever again. Whatever you do, if you decide to stay, don't leave personal belongings in the room if you're not gonna be in the room, especially anything of value.