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Reviews from Guests

2.0/5

tripadvisor

737

Reviews

from real guests

shauwnh2026

1

/

5

This location is kept in horrible condition. Your sheets will be dirty , bathroom showers will be dirty and etc! I had to get my room changed because the first room they gave me smelled like cat piss. Not to mention if you are black or brown they WILL JUDGE YOU! Unfortunately there are a lot of displaced people living there so that’s mainly the reason why. They are racist I’ve literally watched them give black/brown people poor rooms and customer service but when someone white comes in they act like a 5 star hotel. Stay here only if you have to!

471marcelinog

1

/

5

Terrible experience. Smelled like cigarretes, trash overflowed in the bins, dirty, dark hallways, non-guests looking like homeless people walking around the hallways, making us feel unsafe, dirty room, sheets with stains. Even when we checked out there was a Police car in the hotel grounds making us think someone had to call them to check on something. We reported all this to the front desk attendant right after checking-in and getting to the room, but he would not accept or claim and did not cancel our reservation or provided a refund.

Q9560GNjimr

1

/

5

Sheets so scratchy I had to put a towel on them to sleep. Promised Continental breakfast, but morning clerk lied to me and said it was out at 5:30. Morning clerk was a jerk about giving me a receipt, because I asked for the promised coffee.