Villages at Mauna Lani

ROACH INFESTED! Roaches were in the kitchen, the 2 downstairs bedrooms, under the sink and in the dishwasher. A couple sprinted across the counter. The follow-up reply from the host was, "We get really used to them because they are everywhere in our tropical environment much better than spiders!” I am no stranger to the Big Island, this is my 5th time here this year. I am here at least twice a year. My mom is from Hilo and her entire family is here. This is the only rental or hotel I have stayed at on the Island that has had roaches inside the unit. The property was beautiful, very nicely appointed and clean, except for the roaches. When we started using the kitchen there were roaches. I moved the trash can from under the sink and spotted the first one. We sprayed it and other roaches scattered. The spray only slowed them enough to get them with a newspaper. I called and emailed the host. She said someone would bring traps and have the service come. The traps were delivered and placed under the sink. She said the service would be by later, but no one came. The next day, my sister had to kill a roach in her room, my son killed a roach in his sister’s bed and the downstairs shower. My daughter opened the dishwasher and saw at least 10 roaches scatter. Before we left we made a video and sent to the host. I really felt as if I was being blown off as if I was just a complainer and my concerns about the roaches were unwarranted. Not what I expected from a “Luxury Property”.

This is a gated community- very quiet and safe. Some homes have individual pools, some do not but the community pool is nice ( concrete gets hot! So take flip flops). The mauna Lani beach club is on a nice, calm bay, covered seating is available if you get there about 900-1000 am. There is good snorkeling in the bay. You can rent paddle boards etc right there. The restaurant has good food and the mango margaritas are yummy. The grocery store is walking distance and well provisioned. There are several restaurants within walking distance as well.

Our family chose the Big Island of Hawaii for a family vacation - primary reason being that none of us had been to the Big Island - One big decision was accommodations for five. As a result, we researched the issue thoroughly. We decided on Unit #320 at the Villages at Mauna Lani. Absolutely “No Regrets”!! The property was exactly as described! The owner/s (Chris) were excellent to deal with and accommodating. Queries were promptly responded to. Rather than repeat the property description, I’d like to suggest it be googled on TripAdvisor or VRBO sites. To mention a few of the amenities particularly appealing to us were the high end appliances and furniture throughout! 3 Br. 31/2 baths. The private beach & restaurant; the private pool within less than a 5min. walk. Meticulously manicured landscaping and grounds and the sound of birds chirping for noise. Excellent shopping (food & other) within very easy walking distance. Just absolutely amazing. I will definitely continue to recommend this property to friends and family. I will also continue to monitor reviews just to see what anyone could possibly find negative about this property 😎