Comfort Inn Airport

Absolutely horrible check in from the night manager. I have a younger dog that is a service animal. He demanded to know what kind of service Animal and started yelling at me telling me she was too young to be a service animal, so I started recording him asking him if he treats everybody that way he said yes he does and continued to tell me what an expert he was with ADA laws went up to the room. Carpet was filthy stained everywhere. The front door did not have a deadbolt because somebody kicked the door in and held together by screws or a safety chain. There was no shampoo he sat down and argued with me on the shampoo, like I did not realize that it was supposed to be on the wall, but it was missing. I have pictures of it. He offered to trade me rooms instead of just giving me a bottle of shampoowhen I went down with the dog he was talking with. I’m assuming another employee who was behind the counter about how I claim that I have a service animal and I do have paperwork For my dog. He made me fill out a piece of paper saying what Disability I had in case the health department showed up He’s a pretty nasty person. The way he was pacing back-and-forth after I watch the video he’s got to be on something. Or just veryy angry person luckily this was a one time thing for this hotel

We had a terrible experience with this hotel. We arrived at 10:45 pm after a long drive and did not get into our hotel room until 11:40 pm because no one was at the check-in desk. We shouted down the hall, called the front office, and called another Quality Inn number and nothing helped. There was another party waiting besides our family. The guy finally wandered back to the desk from somewhere in the hotel and no apology was offered, no explanation given. He didn't even ask to see ID at check-in. The public areas of the hotel were in dire need of vacuuming. Stairway smelled like pot. Beds were ok. Breakfast was adequate, but will not ever stay here again. We only stayed because we had booked online and didn't want to lose the money.

Gotta be the dirtiest carpets and sticky floors I ever seen, but the toilet/linens were clean. Our room was facing the highway, so it was very noisy, we can't say we got a good night sleep. We travel with a lot of expensive sports equipment, so we like a room with a good view on our van. That was not the case there, so we parked in front of the main lobby. The locking system of outside doors giving access to hotel corridor were broken, so we didn't feel very safe. On the positive side, continental breakfast was decent.