Days Inn Bloomington - Normal

The good - bed was comfy, room was quiet, and the outside of the hotel and lobby were nice. The bad - see my pictures. Shower had a large clump of hair stuck to the wall. Bathroom wall had a hole in it. The floor when you walked into the room had a hole in it. My towel had several black stains on it and all towels were very rough. There wasn't any Kleenex in the Kleenex holder.

We stayed one night on a recent road trip. The pet friendly policy drew us to Red Roof. I don't mind basic or even shabby accommodations, but dirty! Yech! Was looking forward to a hot shower but just wanted to sleep and get out of there. Also, the inconsiderate guests next to us (kids) were playing in the parking lot and kept us awake .

I’ve stayed at your place of business since August 9 2023 until Oct 18, 2023. I’ve had some concerns while staying there on your property 1905 W Market Bloomington,IL 61701. I’m currently 7 months pregnant with children under the age of 7 years old. While staying I’ve slept on top of a bedskirt with mold on it. I gave my concern to the manager on property and was told housekeeping would change it unfortunately for 2 months the bed skirt was never changed. After the two months the housekeeping decided they were just going to wipe the bed skirt down. I’ve taken pictures and also videos to show proof of what was in the hotel room. I also was provided a check from an organization for $1,000 and only received a portion of that money applied to my hotel stay and the rest was taken from me. The stay was from September 30, 2023 until October 9, 2023. I’ve also did calculations on the price and how much was applied to my hotel stay which a picture would be applied below. I wanted to see what could be done about this situation and if I was able to get some reimbursement of my money back. Also, I was able to get free nights and the free night I received on October 15, 2023 I requested a 2 queen bedroom and was told I wasn’t able to received that room or any other rooms. I was told I could only rebook the original room I was staying in.