Similar story about no refund: I did not get to stay for my reserved night of March 16 2026 as my airline sent me a severe weather alert and cancellation on March 15 I called hotel to change reservation to March 23 but they could not make change as I had booked via Expedia. I called Expedia, who called hotel, and they did offer a change for a mere $1 additional but I was unable to rebook air online so I asked them to hold It took me >5 hours to rebook air and when I phoned Expedia again, they called hotel and were told that only the manager could approve change. I called the next morning (March 16) and despite all the notes about my March 15 phone calls and approved change, manager said that I was beyond the window for change and did not offer any refund Hotel put through charge at 3:18 AM
I lost that money but when I rebooked for March 23, you can bet that it was for a different hotel
