Stayed at this location for a few days instead of a lake vacation because of bad weather. The hotel is conveniently located right next to the John Hancock Center, the Magnificent mile, and walking distance from the Red line subway station.
We even had a view of the John Hancock from our suite. The pool on the 30th floor had great views too. The suite was good, with good amenities (coffee maker, fridge, and microwave), quiet, and clean. During our stay, the indoor pool was unexpectedly closed for maintenance due to a leak but the hotel gave us admission to the spa at the Four Seasons nearby, which was great. The overall service was good and responsive.