Holiday Inn Express East Peoria

This is an aging hotel and my first bad experience started with their reservation number and continued with the front desk. I was at a conference and I was not given the conference rate. The only valuable feature about this hotel was the indoor pool and spa with workout room and on my second day it was closed for maintenance. They have a in house restaurant which is very pricey and does not match with the quality of the rooms. They was not breakfast included so between the condition of the room and no extra features available on my stay. It was way overpriced

Discounted room rate was not honored. Not advised until check out (invoice reflected higher rate by $81). Mgmt unwilling to resolve and honor discounted rate. Food served at adjoining restaurant is fantastic, but cost is not included with hotel room rate. Breakfast, lunch, and dinner are at option of guest but published room rates do not reflect that meals are not included with room. Discounted prices at restaurant for hotel guests are not available.

All you need it to be. The room was comfortable, good mattress, great shower. There was No microwave.I do like to have a microwave to warm my tea (not a coffee drinker.). Of course there is coffee and Coffee maker. Nick at the front desk who checked us in is special. We are in town for a memorial service. Had a bad experience with a neighboring big name hotel and their recommended taxi service (which they recommended because when I called From the airport for the courtesy van which they had told me they had and they did not!). Nick did his best to make our day better and did. with his professionalism and personality. Add to that the great restaurant, Johnny’s Italian Steakhouse, located right in the hotel.