CANDLEWOOD SUITES CHICAGO/LIBERTYVILLE

hotel is ok. clean. convenient to northwest part of lake county. I was flabbergasted to learn the hotel charges a $5.30 parking fee. what? this place is in an industrial park with acres and acres of space. This is nothing but a junk fee that goes straight to the bottom line -- and the customer can do nothing but pay it, unless of course, the customer has walked to the place (unlikely) or bikes in and "parks" his/her bike in the "suite"). so properly listed, it's sonesta simply parking fee ripoff suites

We stayed here for one night the weekend of Jan 26th 2024 for a dog show. We checked in at 230 and were greeted by Delaney. She was the sweetest and most helpful employee at the hotel. during our stay if we needed anything, we would go the the front desk and Delaney would have us helped in a flash. We didn't use the 24 hour market but it wast fully stocked. You could still get drinks, there were some micowave meals and frozen treats, The rooms were clean and comfortable. The full size kitchen was stocked nicely and there was anything you needed to make a meal in. The wifi is very slow, more suitable for just surfing the web. If you wanted to stream anything you are out of luck as it's so slow. The biggest drawback ( even though it's not much ) is that they charge for parking. We payed $5 to park for one night.. now this isn't downtown Chicago. Parking should be included with your stay. We may or may not stay here again when we come back next year

My daughter’s cheer team was in town for a competition and it was our first out of town trip. It was last weekend and I am still thinking about how nice we were treated by the staff and housekeeping. For starters, each room, with 3-4 girls had a laundry basket with extra towels and washcloths when we walked in, they also allowed the coaches to decorate the rooms for the team. The rooms were perfect, we were able to have a breakfast room, and a dinner room during the weekend, and we were always greeted by the staff when we went anywhere. When we came back after the competition, the woman at the front desk asked how we did and when I said we won, all three teams, she was so excited. I know there were other guests there, but we had girls from 5-14 and they were all different levels of excitement. The hotel took what could have been a very stressful time (for the parents) and made it fun. Thank you Sonesta for the most excellent weekend.