Baymont Inn And Suites Mattoon

Had a 2 night reservation only to get to hotel and it is not in business. Totally shut down for renovation. Got emails saying looking forward to your stay, being charged for my stay, etc. But...

While this hotel is closed, it still abides on the internet. The phone is no longer in service, messaging and emails went unanswered, the parking lot is chained with a No Trespassing sign, there is...

We were walk ins at 10:30 at night. The place was very unbusy with lots of unoccupied rooms. We were there because of a family emergency at the nearby hospital. We told the agent at the counter we...