Aloft Chicago Schaumburg

3.0 / 5

•

3407 W Algonquin Road, Rolling Meadows, IL , United States 60008

Reviews from Guests

3.0/5

231

Reviews

from real guests

FederalExpress

Very disappointing stay. I notified the hotel that my flight was delayed and I would be arriving after midnight, but never received a response. When I arrived, the front desk was overwhelmed with a long line of guests, many of whom had been assigned rooms that were not yet cleaned. My room was available, but it was missing basic items such as a TV remote, a chair, phone, clock, etc. The air conditioning /heater was compleetely broken also making the room very uncomfortable. I asked to be moved the next day, but no other rooms were available. The staff was courteous, but the hotel appeared severely understaffed and poorly managed. I checked out early and would not stay here again.

Dreamer810259

This place really needs some work. Not show how it averages 4 stars on Trip Advisor. I’d say breakfast was the best thing here. WiFi signal wasn’t good. Pool wasn’t in operation. Elevators are super slow. Fitness center (if you can call it that) had only 1 bike, 1 elliptical and 2 treadmills (one was broke). No towels. Garbage can in the fitness center hadn’t been emptied in a while. The whole place - room, 3rd floor hallway, and fitness center - smelled of mold. Maybe this place may be good for one night when you need a place to sleep and shower. Any longer than 1 night, I’d go somewhere else. Definitely wouldn’t bring a young family here. This place is just old and unkempt. I will go elsewhere next time if I’m staying in this area

emilyhD8046YI

THE POOL IS NOT OPEN EVER! This place lies everywhere and says they have a pool. They do NOT have a pool. Look at the photos. They have a dilapidated, hasn't been used in months, not maintained, weeds growing up through the concrete hole in the ground with a permanent cover on top. Priceline, google, tripadvisor, everywhere will tell you this place has a pool and that is a LIE. They will lie to you and take your money. The place is dirty, not maintained, and falling apart. The worst experience I've ever had at a hotel and they practical laugh in your face if you expected a pool. They know they lie to get people in and dont care. I even had priceline dispute the stay with them and they said “the pool was just closed today”. With a 3 foot weed growing out of the concrete. BS. Fkn liars.

Facilities Details

Free Wifi

Internet

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Fax/Photocopying

Non-smoking Rooms

Heating in public area

Daily Housekeeping

Car park [on-site]

Room sanitization opt-out available

Air conditioning in public area

Staff trained in safety protocol

24-Hour Front Desk

Laundromat

English Spoken

On-site accessible self parking

Cashless payment service

Hot water linen and laundry washing

Car park [free of charge]

Cash withdrawal

Hungarian Spoken

Khmer Spoken

First aid kit

Dry Cleaning

Game Room

Nightclub/DJ

Indonesian Spoken

Smoke-free property

Laundry

Portuguese Spoken

Contactless check-in/out

Currency Exchange

Daily disinfection in common areas

Anti-viral cleaning products

Elevator

Norwegian Spoken

Facilities for Disabled Guests

Rooms sanitized between stays

Free Wifi

Internet

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Fax/Photocopying

Non-smoking Rooms

Heating in public area

Daily Housekeeping

Car park [on-site]

Room sanitization opt-out available

Air conditioning in public area

Staff trained in safety protocol

24-Hour Front Desk

Laundromat

English Spoken

On-site accessible self parking

Cashless payment service

Hot water linen and laundry washing

Car park [free of charge]

Cash withdrawal

Hungarian Spoken

Khmer Spoken

First aid kit

Dry Cleaning

10 Available Room Types

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Non-smoking

Fan

Heating

Bar

Close-caption TV

Sleep comfort items

Daily housekeeping

Air Conditioning

Tea/Coffee Maker

Free Wifi

Towels

Streaming service like Netflix

Free Toiletries

Toilet

Shower

Kids shampoo

Private bathroom

Hair dryer

Roll-in shower

Free bottled water

Room, 1 King Bed (Hearing Accessible)

Non-smoking

Fan

Heating

Bar

Close-caption TV

Sleep comfort items

Daily housekeeping

Air Conditioning

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

Towels

Roll-in shower

Streaming service like Netflix

Free Toiletries

Toilet

Shower

Kids shampoo

Private bathroom

Hair dryer

Free bottled water

Room, 2 Queen Beds

Non-smoking

Fan

Heating

Bar

Close-caption TV

Sleep comfort items

Daily housekeeping

Air Conditioning

Tea/Coffee Maker

Free Wifi

Towels

Streaming service like Netflix

Free Toiletries

Toilet

Shower

Kids shampoo

Private bathroom

Hair dryer

Roll-in shower

Free bottled water

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Non-smoking

Fan

Heating

Bar

Close-caption TV

Sleep comfort items

Daily housekeeping

Air Conditioning

Tea/Coffee Maker

Free Wifi

Towels

Streaming service like Netflix

Free Toiletries

Toilet

Shower

Kids shampoo

Private bathroom

Hair dryer

Roll-in shower

Free bottled water

aloft, Room, 1 King Bed

Non-smoking

Fan

Heating

Bar

Close-caption TV

Sleep comfort items

Daily housekeeping

Air Conditioning

Tea/Coffee Maker

Free Wifi

Towels

Streaming service like Netflix

Free Toiletries

Toilet

Shower

Kids shampoo

Private bathroom

Hair dryer

Roll-in shower

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Bar

Front Desk Services

24-Hour Front Desk

Currency Exchange

Entertainment and Family Services

Heating in public area

Air conditioning in public area

Laundromat

Cash withdrawal

Nightclub/DJ

Smoke-free property

Contactless check-in/out

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Game Room

Cleaning Services

Daily Housekeeping

Room sanitization opt-out available

Staff trained in safety protocol

Cashless payment service

Hot water linen and laundry washing

First aid kit

Dry Cleaning

Laundry

Daily disinfection in common areas

Anti-viral cleaning products

Rooms sanitized between stays

Languages Spoken

English Spoken

Hungarian Spoken

Khmer Spoken

Indonesian Spoken

Portuguese Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Miscellaneous

Non-smoking Rooms

Car park [on-site]

On-site accessible self parking

Car park [free of charge]

Designated Smoking Area

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests