Days Inn Of Waukegan

I've travelled to 39 U.S. states and 13 countries; this was one of the worst lodgings I've endured: -The halls/lobby are filthy and reek of cigarette smoke. -Only offer 1 key card per room. -They required a $20 cash deposit at check-in which was not expressed earlier over the phone or online -The clerk killed a live fly during check-in. -They offered no wifi password. -Our towels were filthy. -The bed comforter had stains. -The room door was impossible to open without slamming into it with ones body. -The TV remote batteries were dead. -The bedsheets didn't fit the mattress. The bathroom waste basket wasn't bagged. -There was no "Do not Disturb" sign. (We made our own using a post-it. -The coffee machine in the room was broken. Their breakfast offer (offered on their site) is also no longer valid and was told "their website is inaccurate." -They did have a coffee dispenser in the lobby, but without cups, so I requested some. The front clerk begrudgingly brought me back a single cup, which was covered in small worms. The coffee was also cold. I had to request the second cup. There was no apology, or verbal exchange- just an irritated clerk handing me a 2nd cup like I had done something wrong. -Upon check-out, they had to physically inspect the room before returning their $20 cash deposit. This took time and made us late to depart. -One positive though; the bed was fine. ... Still, this place isn't worth it.

Oof. Where do I start. We walked into the lobby, it smelled of terrible smoke. The ice maker was visibly dirty and off putting. After 15+ minutes we finally were checked in. We were pre-booked and even had the confirmation handy, no need for it to take that long. We got to our first room and it was a disaster. We booked a double queen room since there was three of us. The screen to the window was torn out, bed sheets were stained. Disgusting stains and trash out the ground. Clearly not vacuumed. The fridges had some sort of red sauce in them. Also the bathrooms were not wiped down! Hair was everywhere in the bathroom from the shower walls to on the floor. We went to the front office and they walked us to a new room. It was a room with only 2 full-size beds. There was no screen in the window. The wash clothes and towels were mangled and frayed. There was strange white drips in the chair and Some outlets didn’t work. It was terrible. Once we finally finished our trip they made us wait for them to check our room, which made no sense since they don’t clean them well. Anyways, would never recommend them to even an enemy. Travelodge definitely needs to look at this location.

The hotel was very clean and quiet. The staff was very courteous while I needed my room changed because of some issues. The cost was very affordable and I think more could be done to lower the price when point is used as I am a Gold member.But overall, I enjoyed my 2 night stay at travelodge. Thank you.