Holiday Inn Louisville-north

It took us 45 minutes to get into our room after we checked in. After walking past the loud night club to get to the hotel room, our key card didn't work. We called the front desk, they said someone would come up. After waiting for 10 minutes, we went back to the front desk. Jenny rekeyed the cards then told us that if it touches our cell phone it would deactivate the key. That would be nice to know. We get back to the room. The green light came on, but the door wouldn't open, so I called the front desk again and Jenny told us to pull the handle UP. That also would have been nice to know. The channel and the volume buttons are reversed on the TV remote. The bathtub is too small. The bed is not level, kept feeling like I was going to fall out of it. Still heard the night club in our 3rd floor room.

Great place to stay. Large rooms, clean, great restaurant and bar onsite. It has very reasonable nightly charges.

Staff members so nice, restaurant nice price and great food offer. Love staff clean service always hot water and great customer service.