Homewood Suites Lafayette, Indiana

I’m giving this place an overall rating of one. The communication was not there. The service was OK though I cleaned the room myself and was charged a cleaning fee. We did stay long-term so it was for a month. We were looking for another place and found an apartment we plan to leave on the 19th,, but they had overbooked on purpose so they had said and we had to check out the next day. Mind you, I received this news the day before. This wasn’t spoken out before. I had two kids my infant baby so I had anI had two kids my infant baby, so I had a whole family to move last minute. Packages were delivered to the hotel. We went to go pick them up and we were told they were sent back. I called Amazon and they said nothing was sent back. I called the hotel and she told me she returned them 20 minutes ago after I got off the phone with her I called UPS they said they did not have them. Then they called me back and said that they just received them. UPS asked me if I wanted come pick them up. That tells me that she dropped them off after the Phone call. They overcharged us on the stay when I told them we were paying for 4 more days. They take a whole week from the account. They charge me a pet fee for my service dog twice and told me they only did it once and refunded one. I pulled the receipt off the account information on the app because I’m a Hilton honors member. We stay at many Hilton’s. And it showed two charges but when they gave us a print that they had, it showed no charges for pet fee so they removed it yet it’s still in the Account. It shows the deduction for the pet fee. It’s just in a total, not in itemized. These are things someone can be sued for. The hotel is very outdated. The water runs brown for the first 3 second. The TDS tester I have I use to check their water quality . It was at 900. It should be no more than 75. My hair was falling out in the shower by clumps. No, I do not recommend this place. I bought a shower filter and filled the tubs for the kids bags with the shower filter. That only brought the water down to a 300 and it was very expensive shower filter. This place is not what I was expecting when I booked it. I was looking for a home 2 by Hilton. They had ants and bugs in the room. I did not appreciate that. I had to buy ant traps and bug killer because they didn’t take care of treating the room. And I had called the front desk to report it and they just said oh you have bugs OK is that it? Have a nice day. That’s the response I got. Then in the staff room the door was open, it says we have bugs. Kill the bugs and they don’t do anything about it. When we left, they tried to hit us with a surprise balance. We paid ahead every week when we came in. We paid on the road before we even got there and we paid every Friday for the week in advance and they try to hit us with $1000 Charge. This place is so crooked. I’ve never been to such a crooked hotel until this stay. I’ve been to a lot of hotels because we travel for work. I’m sure you can find a way better price hotel. We sure did. It was just an hour away from Lafayette. They’re charging way too much for the Hotel rooms that they have. We’re in a way better updated hotel for way less. By the way, the general manager said that he can discriminate against anyone that comes in so if he doesn’t like what sandals or shoes or what you’re wearing, he won’t give you a room and legally he can do that according to him. To sum it up worst place I have stayed in.

This was not at all like I know Hilton to be! The room was very dated, and by that I mean there are visible scratches and dents in the wall, the carpet was flat because it's so old. The air conditioning worked great; however, when it kicked on, you could not hear the TV because it was so loud. It sounded like I was inside an airplane engine! That being said, I was there on a Wednesday when they have a nice (free) buffet. The food was not only plentiful, it was all delicious! Also, the staff were all very nice and friendly. I traveled with my dog, and they were very sweet to her. I was especially grateful that the woman checking me in informed me there's no elevator and I'd booked a second floor room. Going up and down steps is difficult on my 10-year old dog, so I was appreciative she was able to move me to the first floor.

Great value close to Purdue. More space for the $$. Great free breakfast. Nice lobby/eating area. Green space to walk around if you have a pet. Wednesday night happy hour with a nice light dinner buffet, also free with stay. Space was clean. Staff was very friendly.