SUPER 8 CALVERT CITY/KY LAKE AREA

TERRIBLE experience to say the least. Checked in at 11:30 at night and was hoping to take a shower and go to bed to be back up at 5:00 the next morning. On my way in I asked the lady at the front desk for two more towels, because there were 3 of us that was staying in the room (I like one for my body and one to use separately for my hair) she responded with “ there is already two towels in the room” I then politely let her know there would be 3 of us staying in the room that night and expressed why I need two more towels. She then proceeded to give me a blank stair and turn around and reluctantly only handed me one towel and I took it walked away, because I’m not the type to argue. Upon my arrival to the room I turn on the lights and to my surprise there was mold growing on the lamp shades which was not a very welcoming feeling. Needless to say, if you are paying for a room you should be accommodated to the fullest. Unfortunately, that was not my experience so I would strongly not recommend this place.

My truck blew a tire and had to set at the side of the road in Ky. and the driver ran outta hours waiting, so I had to get a room and this place was just down the road. Check-in was easy and the clerk told me they had a had a hot breakfast, but I had to leave before it started. Went to the room and it was on the first floor and when I went in the room and set on the bed it was comfortable. The room had all the necessary amenities including and Iron and board. The set me up with a wake up call and it was on time. Not a bad place at all.

We got there after driving 14 hours from Florida and had enough delays from traffic in Atlanta and Chattanooga. My wife looked up hotels while I was still an hour away. Everything she looked at was booked or running out of rooms except this hotel. I don’t know how this hotel gets any good reviews. The manager said the rooms were freshly updated when we checked in but that must have been 10 years ago! We got some dinner McDonalds and went to our room. I should have checked the room prior to paying for it, but at 73 years old and needing to get off the road I went ahead and paid $86.xx for the room. The room was subpar for a Quality Hotel and when I turned on the AC we noticed a smell. I’ve smelled black mold after a hurricane in Florida. They’re was hair,mold and urine in the bathroom around the toilet and along the where the floor meets the walls. We went to sleep and woke up with sever allergy symptoms. I looked at the AC unit and it along with the bathroom had black mold. When we left early the next morning I spoke to the lady at the desk and told her there was black mold showing in the bathroom and the AC unit. She looked like she was making notes and said she was going to report it. There were only 5 cars in the parking lot when we left which is very unusual as other hotels were completely booked when my wife looked for a room. We still had 4.5 hours to drive home and I looked at the reviews while my wife drove. We were in room 124 which I found similar reviews for the mold. I wrote the manager and asked for a refund. I got the same response as the guest who stayed in the same room a couple weeks earlier. This hotel needs to be gutted and remodeled asap! Total BS!