HOMEWOOD SUITES BY HILTON CINC

4.0 / 5

•

1090 VANDERCAR WAY, FLORENCE, 41042

Reviews from Guests

4.0/5

1,102

Reviews

from real guests

EG8083

Great experience. The hotel has a beautiful lobby and the check in women were all friendly and helpful. The suite was very spacious and extremely clean. Wonderful small kitchen with a full fridge/ freezer. The hot breakfast was above average. Only thing that brought this down from a 5 star was the height of the toilet. It was unbelievably close to the ground ( around 16”) with no grab bar or anything to hold on to. This hotel was built around 2015, so Hilton should have been aware of the fact that many people need accessible toilets. The sink was also very low. Highly recommend this hotel unless you have issues with extremely low toilets.

JLMG1

This was my worst experience with a hotel in my life. I checked in and noticed the name displayed on the television was incorrect. I spoke to the front desk about it and they laughed and said it was no big deal. Then as I was in a vulnerable position someone walked into the room using a digital key. They proceeded to make multiple phone calls from my room. I was then called back to the desk to check in again. I asked multiple times if I would be charged twice since I had already swiped my card for the first stay. They assured me I would not. Two days later I had been double charged for the room. In total, I spent about four hours on the phone with my credit card and hilton to get the errant charge reversed which took well over a week. At no point did the hotel offer me any sort of apology for the issues with my stay or billing. I feel like baseline I am paying for a private room (which I did not receive) and for an amount I agreed to pay without having to spend multiple hours of my time to ensure it is corrected (which i was charged double and gave up half a day correcting). Overall, I do not recommend this hotel and believe you should find other accomodations

Sassyhasse13

I cant say enough about my experience and the service i received by the airport shuttle driver and Trisha at the front desk. I had a long few days prior with minimal sleep and Trisha moved things around to allow a earlier check in. The service Trisha provided was beyond exceptional!! The breakfast was amazing and the room was clean and spacious. Thank you to the Hilton staff for going above and beyond!

Facilities Details

Pool

Free Parking

Airport Shuttle (free)

Free Wifi

Fitness Center

Designated Smoking Area

Laundry

Shops (on site)

Wired Internet

Skiing

Assistive listening devices provided for meetings

On-site accessible self parking

Bicycle Rental

Golf course [on-site]

BBQ grill

Elevator

Vending machine

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Shuttle Service (free)

Baggage Storage

Business Center

24-Hour Front Desk

Desk/workspace

Pool

Free Parking

Airport Shuttle (free)

Free Wifi

Fitness Center

Designated Smoking Area

Laundry

Shops (on site)

Wired Internet

Skiing

Assistive listening devices provided for meetings

On-site accessible self parking

Bicycle Rental

Golf course [on-site]

BBQ grill

Elevator

Vending machine

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Shuttle Service (free)

Baggage Storage

Business Center

24-Hour Front Desk

Desk/workspace

7 Available Room Types

Suite, Accessible, Non Smoking

Telephone

Sleep comfort items

Close-caption TV

Satellite Channels

Air Conditioning

Blackout curtains

Kitchenette

Desk

Entire unit wheelchair accessible

Fold-up bed

Sitting Area

Daily newspaper

Non-smoking

Carpeted

Dining Table

Refrigerator

Laptop workspace

Dining Area

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Hypoallergenic

Towels

Stovetop

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Clothes Rack

Dishwasher

Kitchen

Microwave

King Suite Non Smoking

Telephone

Sleep comfort items

Close-caption TV

Satellite Channels

Air Conditioning

Blackout curtains

Kitchenette

Desk

Entire unit wheelchair accessible

Fold-up bed

Daily newspaper

Non-smoking

Carpeted

Dining Table

Refrigerator

Laptop workspace

Dining Area

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Hypoallergenic

Towels

Stovetop

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Clothes Rack

Dishwasher

Kitchen

Microwave

Two Bedroom King & Two Queens Suite

Telephone

Sleep comfort items

Close-caption TV

Satellite Channels

Air Conditioning

Blackout curtains

Kitchenette

Desk

Entire unit wheelchair accessible

Fold-up bed

Daily newspaper

Non-smoking

Carpeted

Dining Table

Refrigerator

Laptop workspace

Dining Area

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Hypoallergenic

Towels

Stovetop

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Clothes Rack

Dishwasher

Kitchen

Microwave

Two Queens Suite Non Smoking

Telephone

Sleep comfort items

Close-caption TV

Satellite Channels

Air Conditioning

Blackout curtains

Kitchenette

Desk

Entire unit wheelchair accessible

Fold-up bed

Daily newspaper

Non-smoking

Carpeted

Dining Table

Refrigerator

Laptop workspace

Dining Area

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Hypoallergenic

Towels

Stovetop

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Clothes Rack

Dishwasher

Kitchen

Microwave

Studio, 1 King Bed (Spa Shower)

Telephone

Sleep comfort items

Close-caption TV

Satellite Channels

Air Conditioning

Blackout curtains

Kitchenette

Desk

Entire unit wheelchair accessible

Fold-up bed

Daily newspaper

Non-smoking

Carpeted

Dining Table

Refrigerator

Laptop workspace

Dining Area

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Hypoallergenic

Towels

Stovetop

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Clothes Rack

Dishwasher

Kitchen

Microwave

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Bicycle Rental

Airport Shuttle (free)

Shuttle Service (free)

Free Parking

Food & Drink

Vending machine

Front Desk Services

Express Check-in/Check-out

Baggage Storage

24-Hour Front Desk

Activities

Skiing

Entertainment and Family Services

Meeting stationery

Business Facilities

Business Center

Shops

Shops (on site)

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Designated Smoking Area

Assistive listening devices provided for meetings

On-site accessible self parking

Golf course [on-site]

BBQ grill

Elevator

Accessible route to the registration desk

Pool

Desk/workspace