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Reviews from Guests

3.0/5

tripadvisor

47

Reviews

from real guests

jacquis682

1

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5

I stayed here because it was recommended by a friend. Upon arrival to my room in 349 there were roaches running across the floor. It was a constant battle keeping those things away this place is infested. I woke up to them crawling in my bed. Sheets were stained upon arrival. Marijuana smoke filled the hallways and strong inscence smells made me nauseous. People would run up and down the hallway all hours of the night as well as people yelling. DO NOT STAY HERE IT IS A DUMP

jmutz0618

5

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5

Me being a person with disabilities I appreciate just having to ask a member of staff to help me, appreciate the maintenance guy, I appreciate there was no hassle involved in me asking for your help,thank you for making my life easier. I enjoyed my stay and will always choose Siegel select when in Bossier

damionmurrell

1

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5

Dealing with a smell of dog having been in a room is one thing, even if the carpet smell like dog urine. no problem i can deal. i buy some incents. but to be biten up by large fleas in the middle of the night is another. my wife hates bugs and especially fleas.she has bumps all over. mind you the office is closed now and we just made back at 2 am after the casino all evening.no one to complain too then, but the next day i call and the woman martha thinks i want a refund. so she tells me there are no fleas the room was checked and it doesnt smell like dog piss either. wow... i didnt even want a refund..all i wanted was for something to be done and my complaint to be heard. but to be told it never happen and i should show proof. you mean catch a flea and bring it to you? or snap pictures of my arms and legs and text them to you. this woman should be fired. thanks for nothing keep the 65.00!! i hope she reads this and fogs the damn rooms! shampoo the carpets nasty! Tip of advice hire people who care about there job and customers.