Quality Inn & Suites University

Hotel has no hot water. Per front desk, it was been out for days. Hot water is essential for a hotel room. Hotel failed to tell us upon checkin even though they knew the situation. At desk they have...

This is the worst Quality Inn that I've experienced, and I'm a Diamond Choice Hotel member, so I've had several. Check in: The GSA was very nice, but it took us three tries to get an adequate room...

Room was OK (wing was under renovation) but strong smell of pipe smoke all down the hallway to our room. I asked the desk clerk if smoking was permitted & "No" was the response. I told her about...