COURTYARD LAKE CHARLES

I booked 2 rooms at the Courtyard in Lake Charles, Louisiana for 7/4/22-7/8/22. It was the worst hotel I have been to in 25 years! The rooms were not maintained at all including broken/ non-working...

Booked a King room 2 months in advance and when we got there it had been changed to a Queen. Someone else came in and wanted a King before we got checked in!! Got in the room and drapes coming...

I entered the lobby after an 8 hour drive with 3 families in front of me waiting to check in and nobody manning the front desk with a sign taped on the window stating “will return in 15 minutes...