Holiday Inn Express Hotel and Suites Lake Charles

Mixups and bug issues. Not great. 1. Received 8am front desk call asking who I am. They had me down for a different room. Had to call me twice because phone cord was not plugged into phone and it...

Customer Service was awesome also Ms Ramona at the front desk was very professional and patient. Room service made sure I had sufficient supplies and the place was super clean. My stay was for almost...

Our front desk person, Ramona, was very nice. The boys enjoyed the outdoor pool. Our room was very musty smelling, and did not improve with running the air conditioning unit. Our room lost power...