Knights Inn And Conference Center Ruston

First.....This hotel has changed names several times over the last few years. I believe that they think that you can't hit a moving target. I don't know if they are still associated with Wyndam hotels or not but when I stayed there it was a Wyndam hotel and they refused to honor many nights that I spent there on their rewards program. This is expected from a company that runs a hotel like they do. The name of the hotel now is SIMBA INN AND SUITES. I seriously doubt that they have changed ownership from when they were Knights Inn. The floors were black with oil/dirt/who nows. I stayed there several months only because it was affordable in this little town. When I checked out for the last time they tried to add some bogus charges which I refused with my credit card company and the hotel did not challenge. Also when I checked out I expressed my dis-pleasure with my stay and their billing process. The clerk said that there were many "funny" things going on at this place that she was very unhappy with. One night they gave someone else a key to my hotel room and they attempted to walk in. This is a horrible place and I would hope that no one would stay here unless that fully protect themselves as I did while I was there. And YES I complained to the owner of the hotel. He answered the first emal saying that he would take care of the problems. After that.............nothing. DON'T STAY HERE OR AT SIMBA INN AND SUITES You will be sorry. They claim to have a free breakfast.....Ha Ha Ha. How about ceral with no milk, nothing works and the people there just say well.....that's the way it is.

My friend and I had reservations at another hotel (long story), but those plans fell through. It was 11pm, we had to be up at 5:30 and this was the only hotel with vacancies, so, out of desperation, we took it. I will just list the problems we encountered: 1) There was no room key. The clerk said the machine was broken and we would have to be let in by the maintenence man. I found out the next day that this has been their excuse for over a month. 2) While we drove around to our room, we saw several seedy characters hanging around. We were two women in town for the Peach craft show and did not feel safe. 3) The room smelled musty, musty, musty! I thought it was because the AC was not on, but the smell never went away. And it never got cool. 4) The door would not lock because there was no lock! Part of the mechanism was broken and the door could just be pushed open. 5) The carpet had a white substance ground into it and it was so filthy, it was 'hard' and not flexible like normal carpet. I probably had not been cleaned in a long time. 6) I had to kill a roach in the bathroom before I took my shower. 7) The bathroom looked like it was from a 60's horror movie. Grout was filthy, the toilet was antiquated with no tank on the back. 8) I have never had shampoo in ketchup-like squeeze packages! 9) The opening for the usual tissue dispenser had been broken into shards. No tissue, either. 10) Several ceiling tiles were wet and sagging above our heads. 11) Upon checkout, I requested a receipt for my business expense, but was told that the lady who had the password would not be in until 8 and could I come back?? No! Very unprofessional. I did not sleep well at all that night, for fear of someone getting in. I could not wait until daybreak so we could leave. I had stayed at this property years ago when it was the Holiday Inn, I believe, and it was a nice property with a nice restaurant and pool. There is no restaurant today and I don't want to think about the pool. Avoid this at all costs. Drive to Monroe for a room if you have to! I wish I had my camera with me to convince others to look elsewhere.

As one earlier review stated, 'Keep on driving!" If you've read the comments down to 2009, yes...the coke machine still doesn't work, the carpet is still sticky, and the lights were disconnected from the outlets (which makes it hard to enter at night). The staff knew we were coming hours earlier and didn't bother to turn on any A/C despite the 100-degree day. Upon arrival we were informed that our request for a King had to be changed to a double. Good thing though, because one of the two had /highly questionable/ stains on the sheets, so the extra double had to be shared. Chipped paint (circa 1970) was evident in the bathroom which housed no towels. One dirty rag hung from the shower curtain and behind it was a fiberglass tub with cracks/holes in it. Floor tile in the bathroom area was separating from the wall. It looked as though no one had cleaned it in a long time. There were sundries but other than that who knew when the last time this room had any attention. The maintenance man had to let us in that evening as we were not given a room key. The remote only worked if you were within the same range to actually change the channels yourself. We left out of that place as soon as we could! Spend an extra $20 and go to ANY other hotel on the service road so you can rest easy.